Shipping Policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for details on order processing, delivery times, and related information.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay in your order.
Shipping Time
We currently ship internationally. Once your order has been dispatched, delivery typically takes 7–12 business days, depending on your location and local customs processing.
Total estimated delivery time (processing + shipping): 8–14 business days.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to:
- Customs clearance procedures
- Local holidays or postal disruptions
- High shipping volume during peak seasons (e.g., sales events, holidays)
- Weather or other unforeseen circumstances
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update after dispatch.
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, please contact us immediately at [your support email] — we cannot guarantee changes once an order has been processed.
Lost or Stolen Packages
We are not liable for packages that are lost, stolen, or damaged during transit after being marked as delivered. If your tracking shows delivered but you have not received your package, please contact the shipping carrier directly, and reach out to us at [your support email] so we can assist you.
Delayed Orders
If your order has not arrived within the estimated delivery window, please contact us at [your support email] with your order number, and we will look into it for you.
Questions?
If you have any questions about our shipping policy, please contact us at: 📧 [your support email]
This policy was last updated on 9/12/26.